Several months ago I received a random text from someone that said something like; “Hey Ken, I used to be your exterminator, please let me know if you are unhappy with who you are currently using”, (I am paraphrasing, even though I used quotations). I totally ignored it. I don’t pay attention to random sales texts or calls. A week or so later, I get home from work & I find a business card on my porch from an extermination company with a hand written note on the back that basically said the same thing. So, since I now know this is more than just some robot generated text message, I decided to call them. Let me back up a couple of months… I have had pest control service since I moved into Menifee lakes 8 years ago, and my bug service has been very adequate. But not long ago, I found that I had a RAT problem. One on my patio, one in my garage, and one in my attic. MAJOR stress, I don’t want rats in my house! Anyway, I immediately called my extermination company, let’s call them the “Big T”… Now I was somewhat satisfied with the “big T” service up until this point, but when I told my service guy that l noticed the rat problem, he immediately told me that I needed to schedule an appointment with a specialist, which I scheduled, and when the “specialist” met with me, he said that they could take care of the problem for a $980.00 payment up front. After I pay their “rat guy”, he would come out & set traps, then come back 2 weeks later to collect the traps, then I could call them back any time for up to a year. Well, that seemed kind pretty expensive, so I declined, then the next day I called to cancel the service at which time I told my story & they then told me that “oh, didn’t you know that you are already covered for rodent removal? WTF??? That was it for me. So, now back to the business card on my porch. It turns out that the person who was trying to contact me was a technician that serviced my home a couple of years ago, working for the “Big T”. It turns out that he left that company to start his own business since he didn’t like the way that company was doing business. So, this all boils down to a guy named Curt, who decided to start his own company, going back to the basics of taking pride in taking care of the customer. This post is already too long, so let’s just say that after one visit, my rat problem is gone, his price is the same as what I was paying before, and he values me far more than the “Big Whatever Company You Can List”. So, I’m posting this because I want to support honest values, real customer service, small & local trades, and to support THE AMERICAN DREAM. I recommend you contact him. His name is Curt Holcomb.